We do not provide refunds, returns, or exchanges for change-of-mind
purchases. This includes ordering the wrong item, no longer wanting
the product, or deciding not to use it.
Please check your order details, delivery address, selected products,
and quantities carefully before completing your purchase.
Damaged, Defective, or Incorrect Orders
If your order arrives damaged or defective, or you receive the wrong
item, please contact us within 7 days of delivery.
Include your order number and clear photographs of the product and its
packaging so our team can assess the issue.
Where appropriate, we may offer a replacement, store credit, or another
suitable resolution.
Order Cancellations
Orders cannot be cancelled once they have been processed or shipped.
If you contact us immediately after placing your order, we may be able
to make changes. However, we cannot guarantee that changes or
cancellations will be possible.
Delivery Issues
We are not responsible for orders delivered to an incorrect or
incomplete address provided by the customer.
If a parcel is returned because of an incorrect or incomplete address,
additional shipping charges may apply before it can be sent again.
Refused or Unclaimed Packages
Orders that are refused, abandoned, or left unclaimed are
not eligible for a refund.
Consumer Rights
Nothing in this policy is intended to limit or exclude any rights or
remedies available to you under applicable consumer protection laws.
By completing your purchase, you confirm that you have read and agreed
to this Refund Policy.
Choosing a selection results in a full page refresh.
